Rental jewellery booking procedure


🛍 How to Book Rental Jewellery – ShivaCollections

1️⃣ Choose Your Jewellery Set

🔹 Browse our catalog:
• WhatsApp
• Instagram
• Website

🔹 Select the design you love ✨

2️⃣ Check Availability

📲 Message us on WhatsApp: 9014088059
📅 Mention:
• Your event date
• Delivery location

3️⃣ Confirm Booking

💳 Once we confirm availability:
• Pay the advance booking amount
• We will reserve the set for your event date

4️⃣ Delivery Guidelines 📦

🚚 One-day delivery within Hyderabad via delivery apps (e.g., Rapido)
💰 Delivery & return charges to be borne by the customer

💎 Jewellery Handling Guidelines

✔ Handle with utmost care
✔ Do not mix with personal items
✔ Return in original packing, neatly and separately
✔ Wear only after makeup/hair styling
✔ Avoid water, perfume, harsh chemicals
✔ Clean gently with a soft cloth
❌ Do not attempt repairs or adjustments

5️⃣ Return After Use

📦 Return the jewellery on time
📲 Send back via courier/delivery app (keep the receipt)
📤 Share return proof on WhatsApp

✅ Refund

💵 Refund of your deposit within 1–2 days after safe return
⏰ Late returns: ₹1000/day penalty

⚠️ Damage & Missing Policy

Deductions apply for:
• Missing pieces
• Damaged items
• Stains (hair spray, turmeric, kumkum)

📹 No refund without full unboxing video

🚫 Cancellation Policy

❗ No cancellations once booking is confirmed

Let us make your event sparkle ✨
📱 WhatsApp: 9014088059
📍 Serving Hyderabad & beyond